FREQUENTLY ASKED QUESTIONS

Destination

Jaisalmer is connected with other states via air, railway, and well maintained roads.

Between the period of October and March, Spice Jet operates direct flights to Jaisalmer from Delhi and Mumbai.

The direct flights are open for booking starting 30th October 2022. However we do have flights from Delhi and Mumbai to Jodhpur, post which it is a scenic and comfortable 4.5 hours’ drive.

Mumbai arrives to Jaisalmer – 1520 hrs
Delhi arrives to Jaisalmer – 1200 hrs & 1640 hrs

The best time to visit Jaisalmer is between mid-September to mid-March.

While you’re at Suryagarh, we have a wide range of experiential dining and explorations especially curated for you. You could explore the city with the locals while shopping to your heart’s content. (Historic tour/City tour is our local exploration tour)

Soft music can be played in the room, however we do not encourage loud music.

We have MISRI our beautiful boutique store right in the Suryagarh premise. A shopping tour to Manak Chowk and Sadar Bazaar will bring you many a souvenirs.

We recommend a minimum of 3 nights stay to explore the beautiful Suryagarh.

Jaisalmer was once a pit stop for many merchants. Our silk route exploration tour will give you a sneak peek into the past. You bring home souvenirs in form of jewellery, camel leather goods and enjoy local delicacies like the laal maans, daal baati or ghotua ladoos (traditional sweet).

We are approximately 200 kms away from the border.

We would be glad to arrange a visit up to the Tanoth Mata Temple on chargeable basis.

Hotel

We have MISRI our beautiful boutique store right in the Suryagarh premise.

Currently we do not have a salon at the Suryagarh.

We have dinner on the dunes, Thar dinner, Jaisalmer curry and grill, Signature Suryagarh Thali Dinner (Marwari Thali), Silk Route Exploration, Thar Trail, Historic Tour, Chudail Trail for the adventure lovers.

Suryagarh is your gateway to the Thar Desert. Located at the Kala Phata on Sam Road.

Suryagarh has a room designed for the differently abled. We request you to inform in advance as this may be subject to availability. Wheelchairs are also available. Certain experiences might not be possible due to the nature of terrain.

Yes, available for Holi, Diwali, Christmas and New Year. These are designed and curated by our guest experience team.

Neel is our indoor temperature controlled pool. The design inspiration for the pool comes from the vivid blue of the native peacocks. It is built in style of a bygone age giving you an opportunity to indulge in quiet seclusion. Just a step beyond takes you into bright sunlight for those who wish to seek the sun.

We have both smoking and non-smoking rooms. Smoking in public areas is prohibited.

We are pet friendly. Please speak with the reservations team for more details.

Currently we do not have a doctor available at the Suryagarh premise. However, the hospital is just a 15 minutes drive.

Currently we do not have a business centre, however, we have a large conference room.

It is available on request and you could connect with the hotel directly.

Arrivals and Transfers

INR 2500 ++ per way for Innova

Our airport representative will be waiting at the arrival’s lounge with a placard of the hotel name “Suryagarh” along with guest name.

Rooms

We have designated areas for smoking at Suryagarh. Smoking in the room is prohibited.

We have a room designed for the convenience of the differently abled.

Yes our Havelis and Suryagarh Suite have a plunge pool.

A small deep swimming pool usually found in the higher room categories for exclusive use of the room guest.

The plunge pools at the Havelis are not temperature controlled.

The pantry is only available in the Havelis.

The twin set up is available in our Fort rooms, subject to availability

Unfortunately this will not be possible. We however have rooms with king beds available too!

We will not be able to place a mattress in a fort rooms. These can be placed in other room categories on chargeable basis.

The restaurants are open to non- residents. However pools and spa are restricted.

Food and Beverage

On your arrival, if you could share your dietary preference with the Suryagarh F&B team, we will take care of it as much as possible so that your stay is more enjoyable and stress free.

At Suryagarh, we source our vegetables from our own organic garden. On your arrival, if you could share your dietary preference with our F&B team, we will take care of it as much as possible so that your stay is more enjoyable and stress free.

We have dinner on the dunes, Thar dinner, Jaisalmer curry and grill, Signature suryagarh thali dinner (Marwari thali), Breakfast with peacocks and many more which can be arranged on chargeable basis.

Experiences

We always try to accommodate and honour any requests for personal favorites. However, this might not be possible at all times. It would be subject to availability and it will be our endeavor to accommodate your personal preference.

Your preference is our priority. We recommend two / three bedroom beautiful Havelis that are specially designed to accommodate larger families or friends traveling together. Alternatively, we will always try to reserve rooms in close proximity to each other which would be subject to availability.

Suryagarh is an established wedding destination. Visit celebrations page to initiate an enquiry.

We want to make every bit of your stay here memorable. Please let us know in advance. You could also discuss this with our Guest Experience Manager on arrival at Suryagarh and they will share some ideas and suggestions with you.

We want to make every bit of your stay memorable with us. We would be happy to share the details with our experience team for a warm welcome.

Suryagarh is designed like a fort which is spread across many acres where you would be able to get 360 degree views of the Thar desert.

Kids can go for an animal shelter visit, enjoy horse riding at the hotel and the kids’ pool or experience cycling around.

We will be happy to arrange a small cake (500-gram chocolate cake) on a complimentary basis, for special occasions. Jaisalmer being a remote town in the desert, arranging flowers does become a challenge. A bouquet can be arranged with a minimum of 96 hours / 04 days notice.

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